Frequently asked questions
How long does shipping take?
Standard shipping takes 5-7 business days to Belgium, the Netherlands, Germany, and France. Express shipping is available for faster delivery.
What is your return policy?
You can return items within 30 days of purchase in original condition. Return shipping is free for defective or incorrect items. For other returns, shipping costs apply.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and bank transfer. All transactions are secure and encrypted.
Do you offer installment payments?
Yes, we offer flexible payment options through Klarna and other partner providers. You can pay for your purchase in multiple installments at no additional cost.
How can I track my order?
After dispatch, you will receive an email with a tracking number. You can track your order in real-time via our website or the carrier's website.